Effective Date: 01-11-2025

At Lela Thai Spa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect limited personal information when you:

  • Contact us via phone, WhatsApp, email, or website forms

  • Book an appointment or request service information

The information we collect may include:

  • Name

  • Phone number

  • Email address

  • Appointment-related details

We do not collect sensitive personal data or financial information through our website.

How We Use Your Information

The information we collect is used only to:

  • Respond to your inquiries

  • Confirm or manage appointments

  • Provide customer support

  • Improve our services and communication

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information Sharing

We may share your information only when:

  • Required by law

  • Necessary to protect our legal rights

  • Needed to provide requested services (with trusted service providers, if applicable)

All shared information is handled responsibly and confidentially.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we use appropriate measures to safeguard the data we collect.

Cookies

Our website may use basic cookies to enhance user experience and improve website performance. Cookies do not collect personal information and can be disabled through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Withdraw consent for communication at any time

To exercise these rights, please contact us using the details below.

Updates to This Privacy Policy

Lela Thai Spa may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lela Thai Spa
📍 Address: 53 Park Road, Gulshan, Dhaka 1212, Bangladesh
📞 Phone: 01624234114
📧 Email: info@lelathaispa.com